Definitions
When we talk about these Terms and Conditions, What we mean by these words:
- “Agreement” just means these specific Terms and Conditions.
- “We”, “Us”, or “Our” refers to Lucky Hills.
- “You” or “Your” refers to anyone using this website.
- “Website” is luckyhills.ca.
Acceptance of Terms
By checking out luckyhills.ca, browsing it, or using it, you’re basically saying you’ve read and understood these Terms and Conditions. And you agree to stick to them. Honestly, if you don’t agree with them at any point, please stop using the website right away.
Changes to Terms
We actually keep the right to change or tweak these Terms and Conditions whenever we need to. Any updates will become effective as soon as we post them here on the website. It’s pretty much your job to check back for updates now and then.
Use of the Website
This website is here so you can get to the info, products, and services we offer. All the content and stuff you find here is strictly for your personal, non-commercial use only.
Age Restriction and Eligibility
When you access this website or use any of our services, you’re confirming that you’re at least 18 years old (or whatever the legal gambling age is in your part of Canada). You’re also saying you haven’t put yourself on any self-exclusion lists for gaming. We can, and probably will, ask to check your age and request ID documents anytime.
User Account
You can only create one account per person. You agree not to share your account login details with anyone else. If we find multiple accounts from the same person, household, or even IP address, that could mean we shut down your account and you might lose any winnings.
Deposits and Withdrawals
We accept deposits using several payment methods, like credit cards, e-wallets, and cryptocurrencies. The smallest deposit you can make is $20. Usually, withdrawals take about 24-48 hours to process. Every transaction has to be in your own name — we don’t allow deposits from third parties.
Wagering and Betting Limits
We reserve the right to put limits on wagers or betting amounts. This helps us keep things fair and promotes responsible gambling. These limits can change at any time.
Security
Every transaction here is protected with SSL encryption. This pretty much keeps your financial info and personal data confidential. To ensure game fairness, we actually have reputable third-party audits done regularly.
Bonus Terms
Any bonuses you get come with wagering requirements, which you’ll find spelled out in the specific bonus terms. Only one bonus can be active per player, unless we say otherwise. We can void bonuses and any winnings from them if we spot any advantage play or misuse.
Responsible Gambling
We’re genuinely committed to responsible gambling. Players can easily set deposit limits, use cooling-off periods, or ask for self-exclusion. You can do this through your account settings or by simply emailing support@luckyhills.ca.
Intellectual Property
All the content and materials you see on luckyhills.ca — like the text, pictures, graphics, and even the design — belong to Lucky Hills. They’re protected by relevant intellectual property laws.
Limitation of Liability
Lucky Hills isn’t responsible for any financial losses that come from using our services. This also includes issues like hardware or software glitches, internet connection problems, or any other technical difficulties on your end. Gambling honestly involves financial risk, and all decisions to play are entirely yours.
Complaints
If you’ve got a complaint, please reach out to our support team at support@luckyhills.ca. We’ll look into your case and get back to you as quickly as possible.
Contact
Got questions about these Terms and Conditions? Feel free to contact us at support@luckyhills.ca.